Bowdler goes customer-centric to beat regional decline


I’m here in Gothenberg covering the 61st World Newspapers Congress – and 15th World Editors Forum – for Press Gazette and and there is a good show of British media also covering proceedings.

The Guardian’s Roy Greenslade saw Johnston Press chief executive Tim Bowdler explain how regional media can survive the ongoing shifts in media consumption and production.

In a common theme of editors at the panels here in Sweden, Bowdler said he was changing the business from a product-centric firm to a customer-centric one.

Greenslade also saw World Association of Newspapers chief executive Timothy Balding’s reading of WAN’s annual survey of print sales worldwide.

The message was positive, though Roy doesn’t seem entirely convinced.

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