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Trinity Mirror begins regional web overhaul with Liverpool sites' relaunch

27 June 2007

Trinity Mirror will begin an overhaul all of its regional newspaper web sites today with the relaunch of the Liverpool Echo and the Liverpool Daily Post sites.

Liverpoolecho.co.uk and LiverpoolDailyPost.co.uk are the first sites to deploy two new web site templates that Trinity Mirror has developed for its metropolitan dailies during a nine-month development process.

The new web templates will be rolled out to The Journal and the Evening Chronicle in Newcastle and the Evening Gazette in Teesside. They will be followed by Trinity Mirror’s titles in South Wales, North Wales, Huddersfield and Scotland.

The templates were built on a bespoke content-management system by Trinity Mirror’s in-house development team, following extensive user testing and consultation with editors and advertising sales staff.

The user testing included heat-mapping existing sites to see which elements of the existing sites users were clicking and which were being ignored, said Trinity Mirror director of regional digital media David Black.

The developers later refined the designes by observing 15 people as they used prototypes of the sites.

The new websites will have greater emphasis on multimedia, with video content prominent on the front page.

Interactivity and encouraging user-generated content will also be more prominent, said Black. Editors will have the option of enabling user comments on selected news stories, and users will be able to rate stories with a five-star scale, with the results featuring in a “most popular stories” panel on the front page.

The sites will have improved online forums and blogs, but Trinity Mirror has opted not to pre-moderate the additional comments that are expected on these new community features.

“It wouldn’t be feasible to moderate everything, and also the legal advice we’re getting, which is probably the same as all the major publishers get, is that it’s actually legally safer to post-moderate than to pre-moderate content,” said Trinity Mirror editorial director Neil Benson.

In 2006, the Liverpool titles were also the first to have their web sites rebranded under their newspaper names, as Trinity Mirror sought to make better use of its newspaper brands online.

In March Trinity Mirror unveiled a third new web site template for its weekly titles, which was built on the Moveable Type blogging platform.

Trinity ramps up web training

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Trinity Mirror is rolling out a multimedia training progamme for journalists across its regional devision as it unveils its new web sites.

The programme includes week-long video journalism courses and one-day online journalism workshops.

More than 50 Trinity Mirror journalists have already attended a week-long video journalism course run in conjunction with the University of Teesside, the group hopes to increase this to 70 by the end of this year.

Editorial director Neil Benson and head of multimedia Michael Hill are traveling to each centre in the group to host a series one-day online journalism training sessions.

“We see how web savvy they already are and explain our online and multimedia strategy to give them some perspective on what we’re trying to do,” said Benson.

They also show the journalists new online tools they could be using.

“Often we find that journalists are using the BBC and Google – all the obvious ones — but we want to feed in some other sites that are useful for them to do their research,” said Benson.

The session covers how to use the search engine Technorati to identify local bloggers, how to use social bookmarking sites like Furl or del.icio.us and what sites to use to identify the owners of local businesses or properties.

The training sessions on the courses have already led to the launch of some new newsroom blogs.

One Liverpool journalist, Echo assistant sports writer Andrew Greenhalgh, for example, has been blogging about his Christian faith.

“It’s just a matter of saying you don’t have to stay in your pigeon hole — if you’ve got other interests, come and talk about them,” said Benson.

The group has now appointed “multi-media champions” to each of its regional dailies to have special responsibility for promoting "the multimedia agenda" in news meetings.

The champions are generally be relatively junior newsroom managers, such as assistant news editors.

“We’re giving more clout to people who are really more knowledgeable rather than assuming that because people are xperienced in print, they will know about online,” said Benson.

The same system is now expected to be expanded to the group’s Sunday and weekly titles.

 
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